How To Remove Battery From Simplisafe Base Station
Troubleshooting SimpliSafe
Y'all may occasionally experience issues with your SimpliSafe devices without any idea of how to fix them. Here are a few mutual problems with easy fixes.
SimpliSafe troubleshooting
Video: How to get the nigh out of SimpliSafe
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SimpliSafe security system troubleshooting
Image: Alina Bradford, SafeWise
How do I reset SimpliSafe?
SimpliSafe systems sometimes cease working after losing the cellular connection to the base station. You tin can re-establish a connection with a simple reset:
- Unplug the base station.
- Remove the battery cover on the bottom of the device using a Phillips-head screwdriver.
- Remove one bombardment for at least x–15 seconds before putting it dorsum in.
- Put the battery cover back on.
- Plug the base station in and expect a minute or two for a new connectedness.
- Arm your arrangement to test that it works properly.
How practice I get SimpliSafe out of test way?
You can enter and exit test style using the carte on the SimpliSafe Keypad. The system will non contact acceleration while test style is active. Test style allows y'all to check that your sensors and connection to the monitoring center piece of work properly.
SimpliSafe also has a do style that temporarily disables professional monitoring for 72 hours after first activating your system. This helps yous familiarize yourself with the organization free of fake alarms.
Why is my SimpliSafe sensor not responding?
SimpliSafe sensors won't work correctly if the battery is besides low, they're still in the box from your order, or the device is also far from the base station.
SimpliSafe camera troubleshooting
Image: Alina Bradford, SafeWise
How can I fix a bad Wi-Fi connection?
Most SimpliCam bug stem from a poor Wi-Fi connection:
- Check that the power cable is plugged in and that your home cyberspace is functional.
- Check that the camera has the latest password to your network.
- Make sure your camera isn't also far from the wireless router. Consider buying a Wi-Fi extender similar the TP-Link AC750 if moving the camera closer isn't an option.
SimpliSafe doorbell troubleshooting
Image: Alina Bradford, SafeWise
How do I fix a cleaved video doorbell?
If your SimpliSafe Video Doorbell Pro stops working, yous tin perform a soft reset, hard reset, or reinstall the device.
- Soft reset: press the small button on the back of your doorbell earlier putting information technology dorsum on the charging mount to reboot.
- Difficult reset: printing the big button on the back of your doorbell for x seconds before putting information technology dorsum on the charging mount to reboot.
- Reinstall: remove the doorbell earlier following the SimpliSafe doorbell installation instructions again—this is useful if you lot missed an installation step the first fourth dimension.
Contact SimpliSafe customer support if these solutions don't fix your doorbell.
How do I adjust my doorbell'south motion sensitivity?
You lot tin conform the motion sensitivity in the settings department of the SimpliSafe app and the online portal. Adjusting the doorbell's motility sensitivity cuts downwards on excess notifications. Turning off notifications doesn't deactivate alerts from visitors pressing the doorbell button.
SimpliSafe smart lock troubleshooting
How do I unlock the door if the battery dies?
Because the SimpliSafe Smart Lock uses your existing deadbolt, you can unlock your door using a key at whatever time. The smart lock sends occasional notifications when the batteries start to die so you know when to replace them.
What exercise I do if the installation screws are too long?
SimpliSafe provides shorter screws upon asking through the customer support department.
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Source: https://www.safewise.com/simplisafe/troubleshooting/
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